Service

Whether you need one-stop-shop vehicle care, cost-saving fleet management service, or online service, our award-winning customer support team is there for you.  All of our facilities feature IC Certified & Master Certified and Cummins Certified technicians, trained in the latest diagnostic and repair techniques. We also provide mobile customer support teams for your convenience. Click here for service map.  Click here for a list of support services.

  • Bergen: 855-494-2948 (Brandon Shepard)
  • Deposit: 800-527-1687 (Joe Stanton)
  • Rome: 866-648-7827 (Rob Frost)
  • Saratoga: 518-664-0947 (Luke Caruso)
  • Garden City Park (Trans Tech only): 800-527-1687

Customers interested in establishing a new account for service and parts can fill out a credit application and our customer information form.

OnCommand Service Information

Parts

We maintain a comprehensive inventory of parts for IC Bus, Trans Tech and Champion allowing us to service and repair buses quickly. Our IC Bus customers are provided online access to information including, but not limited to: parts catalogs and service manuals, technical publications and circuit diagrams, recalls and warranties, and (TSI’s, AFC’s, and SFN’s).

  • Bergen: 855-494-2948
  • Deposit: 800-527-1687
  • Rome: 866-648-7827
  • Saratoga Springs: 518-664-0947
  • Garden City Park (Trans Tech Only): 800-527-1687

Parts Resources

July / August Parts Specials
Parts Order Form
IC Bus

Training

Customer education and training will help you maximize your investment.

Leonard Bus Sales provides in-house, mobile, and in some cases, on-line education and training services.  Click here for the latest training information.